All Cash Receipt FAQs

I need to reverse a cash receipt, how do I do this?

Follow these steps:

1. Open a new Cash Receipts Batch.
2. Enter a negative amount in the ‘Check Amount’ field.
3. Click on the A/R Tab and enter the Client, Matter and Bill Number.
4. Enter the negative amount to be reversed.
5. Post the batch.

I applied Prepaid to the wrong Client/Matter, how do I move it to the right Client/Matter?

Follow these steps:

1. Open a new Cash Receipts Batch.
2. The ‘Check Amount’ field will be 0.00
3. Click on the PPD Tab and enter the Client and Matter you are removing the Prepaid FROM.
4. Enter the negative amount of Prepaid to be removed.
5. On the next line, enter the Client and Matter you want to move the PPD TO.
6. Enter the positive amount of Prepaid to be added.
7. Post the batch.

If you applied the PPD to the wrong Matter and want to move it to another Matter under the same Client AND the Matters are consolidated, you can transfer the PPD in Edit Prebills. Open the Prebill for the Consolidation and go to Tools > Prepaid Transfer.

Remember PPD is automatically applied during Prebill Select so don't forget to zero out the PPD applied if you accidentally entered it on the wrong matter.

I have Prepaid that I need to apply to an outstanding bill, how do I do this?

First you’ll need to remove the money out of Prepaid and then apply it to the bill.

You can do this by:

1. Open a new Cash Receipt Batch.
2. The ‘Check Amount’ field will be 0.00
3. Click on the PPD Tab and enter the Client and Matter.
4. Enter the negative amount of Prepaid you want to apply to the bill.
5. Go back to the A/R Tab and enter the Client, Matter and Bill number.
6. Enter the positive amount to apply to the bill.
7. Post the Cash Receipt Batch.

I made a mistake on a posted Cash Receipt, how do I fix it?

Follow these steps:

1. Open a new Cash Receipts Batch.
2. Enter a negative amount in the ‘Check Amount’ field.
3. Click on the Tab where you did the first Cash Receipt and enter the same information.  
4. Enter the negative amount to be reversed.
5. Post the batch.

Now you can do another Cash Receipt with the correct information (client, matter, date, etc).

Can I modify the allocations of a Cash Receipt?

Yes, after you enter the Client, Matter and Bill number click on the ‘Zoom’ icon. It’s the ‘magnifying glass’ icon on the Tool Bar.

A client sent us a check for more than the bill amount, what can I do with it?

You can enter it as Prepaid. You can do this in the same Cash Receipt Batch as the A/R payment; just enter the remaining amount on the PPD tab.

I have a Prepaid balance I need to refund to a client, how do I do this?

Follow these steps to reverse the PPD and then refund to the client:

1. Open a new Cash Receipts Batch.
2. The ‘Check Amount’ field will be 0.00
3. Go to the PPD Tab and enter the Client, Matter and negative amount to refund to the Client.
4. Go to the Other Tab and enter the Bank Code (where you’ll write the check out of), Account (you can use any account here, as we'll offset it with the check), and the amount you are refunding to the Client.
5. Post the Cash Receipt Batch.
6. Go to Quick Checks.
7. Create a new voucher. You can set up the Client/Matter as a Temporary Vendor if they are not already.
8. In the G/L Distributions use the same account that was used on the Other tab in the cash receipt.
9. Save the Quick Check.  This will print the check as well.

Can I get a printed Deposit Slip of my Cash Receipt Batch?

Yes, after the batch is posted you can print the Deposit Slip.

1. Highlight the batch.
2. Go to Tools > Print Deposit Slip.

I am entering a Cash Receipt to a large number of matters, and accidentally entered invalid data. I do not  want to start over but it will not let me fix it.

1. If you have not left the row where you entered the invalid data, go back to the field with invalid data and use F2.
2. If you have already left the row, you can use remove the row by going to ‘Form’ > Remove Row.

I received a check that was returned due to Insufficient Funds (NSF), how do I remove this from the bill?

Follow these steps:

1. Open a new Cash Receipts Batch.
2. Enter a negative amount in the ‘Check Amount’ field.
3. Click on the A/R Tab and enter the Client, Matter and Bill Number.
4. Enter the negative amount to be reversed.
5. Post the batch.